Privacy Policy

SCOPE OF APPLICATION AND CONSENT

This Privacy Policy applies to the Clever Brok website (hereinafter referred to as the Site).

This Privacy Policy describes the procedure for processing personal data collected through the Website, as well as related services and tools that allow users to submit requests for consultations and services.

The Company processes users’ personal data exclusively in accordance with the requirements of the Law of Ukraine “On the Protection of Personal Data” and other regulatory acts in the field of information protection.

By using the Site, the User consents to the processing of their personal data, such as:

• name
• email address
• phone number
• other information that the user voluntarily provides in forms on the Website.

The Website may contain links to other web resources. The Company does not control such websites and is not responsible for their privacy policies or content.

When following links to third-party resources, the user should review the privacy policy of the respective site.

INFORMATION COLLECTED, RECEIVED, AND STORED

While using the Site, the Company may collect the following information:

Information provided voluntarily by the user

The user may voluntarily provide the following data via forms on the Site:

• name
• phone number
• email address
• information regarding a product or service of interest to the user
• other data that the user includes in the message.

This data is used for:

• processing user requests
• providing consultations
• communicating with the customer
• preparing commercial offers
• providing customs brokerage and logistics services.

Web data and technical information

When visiting the Site, technical data may be collected automatically, including:

• IP address
• browser type
• browser version
• device type
• pages visited by the user
• date and time of visit
• time spent on pages.

This information is used for:

• analyzing the Site’s performance
• improving service quality
• enhancing the Site’s security.

IP ADDRESS, COOKIES

The Site may use cookies, pixels, and other similar technologies.

Cookies allow us to:

• save user settings
• improve the Site’s performance
• analyze resource usage
• ensure the proper functioning of pages.

Cookies can be:

Session — deleted after closing the browser.

Persistent — stored on the user’s device for a certain period of time.

The user may independently restrict or disable the use of cookies in their browser settings.

SHARING OF INFORMATION

The Company does not sell or transfer users’ personal data to third parties, except in the following cases:

• when necessary to provide services
• when required by Ukrainian law
• when the user has given their consent.

The Company may transfer information:

• to government agencies upon lawful request
• to partners involved in providing services
• to technical service providers.

Data is transferred only to the extent necessary to provide services.

USER CONTROL

The user has the right to:

• receive information regarding the processing of their personal data
• request the correction or updating of data
• request the deletion of their personal data
• withdraw consent for data processing.

The user is responsible for the accuracy of the information provided.

SECURITY

The Company implements technical and organizational measures to protect personal data from:

• unauthorized access
• loss
• destruction
• unlawful processing.

Access to personal data is restricted to authorized employees who require such information to perform their job duties.

USER RIGHTS

The user has the right to:

• know the sources from which their personal data is collected
• receive information about the conditions for accessing personal data
• receive information about third parties to whom data is transferred
• request the modification or deletion of their personal data
• protect their rights regarding personal data protection in accordance with the procedure established by law.

CHANGES TO THIS POLICY

The Company reserves the right to modify or update this Privacy Policy without prior notice.

The current version of the Policy is always available on this page of the Site.

We recommend that you periodically review this page to familiarize yourself with any changes. Continued use of the Site after changes are made constitutes the user’s consent to the updated version of the Policy.

CONTACT US

If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us:

info@cleverbrok.com

+380977989875